Grove glossary — Cypress Developers

Every word Grove uses, A to Z: places, cards, levels, agents, and the Cypress terms Grove brings with it.

For: Everyone in Grove

Words in bold are labels you see on screen. Cypress terms Grove brings with it (the floor, a closing) mean exactly what they mean in Cypress.

Term	What it means
Accept below floor	Taking an offer under your floor. Only your fleet manager or admin, confirmed in Grove; Cypress records that it was confirmed there. Never a Cypress Manager.
Acting for	A Cypress Manager working in Grove for one organization they manage. The amber bar says which. See Act for an organization.
Activity	The tab in Playbooks that lists what Cedar did, each with the rule that let it.
Acts	A rule level: Cedar does it and tells you after.
Agent	Cedar, Sakura, Sequoia or Sapele: Grove's AI members. Each card names the one that brought it. See Cedar and the agents.
Answer order	The order to answer offers in: at or above the floor first, then the one waiting longest, then the one closest to its listing price. Cypress works it out.
Asks	A rule level: Cedar brings it to you with the work done, and you confirm.
Audit	Cypress Managers reviewing Cedar's flagged answers on Cypress's Cedar quality page. A verdict can become a lesson for your team.
Benchmark	A run of real questions to Cedar, each checked against Cypress and timed, to compare settings before changing them. Shown on Cedar quality.
Brief	What Today says each morning: what is waiting, the decisions, what was done for you. Also one notification at your brief time.
Buy plan	Your quarter's buying plan in Cypress: a units goal, a budget and targets.
Buy target	One line of the buy plan: what you want (make, model, years, miles), how many, by when, at what price.
By Cedar	The Tasks view for what Cedar is watching itself.
Card	A message with something to act on: an offer, a closing, Deal Setup, cars, a target. Its buttons ask you to confirm.
Cedar	Grove's fleet advisor agent. It reads Cypress as you, works the numbers out and brings cards. It never decides for you.
Cedar quality	The staff page in Cypress (Admin) with Cedar's benchmarks and the audit of its flagged answers.
Checks	Three checks on every Cedar answer: Short answers, Numbers from Cypress, No claims without proof. Shown in Why Cedar said this.
Closing	The six steps after an offer is accepted: Fee, Bill of sale, Funds, Gate pass, Title, Pickup.
Confirm	The step every card button goes through: Grove shows what Cypress will do, and does it only when you confirm.
Conversation	A room for a topic, or for one car, buy target or goal. A car's is under Seller Hub (yours) or Buyer Hub (one you are buying), a buy target's under Buyer Hub, the rest under Conversations in Huddle. Made with New conversation; Cedar is in each.
Correction	What you tell Cedar an answer should have been, with Correct Cedar. Cedar keeps one line from it, a lesson.
Corrections Cedar follows	The list of lessons in Teach Cedar, to edit or remove.
Counter	A price you send back to the buyer (or the seller, when you buy). It waits 48 hours for an answer.
Cypress Manager	The Cypress person who manages your organization. In your huddle, and able to act for you within what you allow.
Deal lane	The room for one sale in closing, under Post-sale in Huddle, where Sapele works the steps. One per side: buyer and seller never talk directly.
Deal Setup	The facts a closing's paperwork needs (PO, pickup contact, bank, title address), filled and confirmed by each side.
Decision	Something only a person can settle, listed under Needs you on Today.
Direct link	A link a seller sends a buyer for cars that are not on the marketplace. Paste it in Grove to open them.
Draft	A car in Cypress that is not on the market yet. It is ready with a cover photo, its condition checked by a person, mileage, a lot and a floor; Go live sends the ready ones through your pricing rule. See Get drafts ready.
Dry run	Cypress being asked what would happen, without doing it. Every confirm starts with one.
Floor	The lowest price you accept for a car. Set by a person in Cypress, never by Cedar.
Focus thread	The thread a decision opens in from Today, with its card at the top.
Goals	The quarter's sell and buy plans as Cypress keeps them. See Follow the quarter's plan.
Grove on this device	In Profile: install Grove on the phone or computer you are using, the version it runs, and Check for updates. See Install Grove.
Hand-off	The date a batch of your cars goes to Cypress to sell, from the sell plan.
Huddle	Your rooms: the organization's huddle, Cedar, deal lanes and conversations. Also the organization's own room with the whole team. And one of Grove's two looks, the full app (Today, Huddle, Goals, Tasks); the other is Zen. See Choose Zen or Huddle.
Inbox	Top of every main screen: everything that needed you, newest first, with the unread count (new offers, counters, matches, closing steps, what Cedar needs, tasks, mentions). Opening one marks it read. See Notifications and quiet hours.
Intake	Adding cars: Add a car (from a VIN photo) or Upload this week's list (a spreadsheet).
Lesson	The one line Cedar keeps from a correction and follows in every later answer, for you or for your team.
Listing price	The price a car is listed at. An offer's share of it is shown on the offer card.
Memory	What Cedar remembers about you across threads. See it in Profile, with Forget all. Team memory is separate.
Mission Control	Cypress's list of what needs a person. Today's decisions and the "need you" tile come from it.
Needs you	Today's list of decisions, the most pressing first.
Nudge	Sending the other side of a closing Cypress's reminder for a late step, once a day.
On the lock screen	In Profile: the kinds you want on the lock screen each time, at once (offers, matches, Cedar, closings, your team). Never in quiet hours.
Pause all	Stops Cedar acting at once. Briefs and reminders still come.
People only	A rule Cedar can never take on: floors, answers below the floor, money received.
Picks	Cars Cedar suggests to a buyer each day. Not for me, with a reason, teaches the next ones.
Playbook	A routine Cedar runs (nudging late steps, bringing cold listings), within the levels you set.
Plays	This week's plays: what would keep a goal on pace this week, one per person, made into tasks.
Quiet hours	7 PM to 7 AM in your time zone, when nothing reaches your lock screen (your Inbox still fills).
Recall	Cedar searching earlier conversations you can see to answer.
Room	A place to talk: the huddle, Cedar's room, a deal lane or a conversation.
Rule	One thing Cedar may do, with its level (Off, Watches, Asks, Acts), in Teach Cedar.
Sakura	The agent for sales: offers and listings. Offer cards are Sakura's.
Sapele	The agent for closings. It speaks in deal lanes; write @Sapele to ask it.
Sell plan	Your quarter's selling plan in Cypress: the goal, each month, the hand-offs.
Sequoia	The agent for the market and planning.
Slowest tenth	The time by which nine answers in ten are done. A benchmark gate: under 4 seconds.
Talk with Cedar	A voice conversation. Cedar answers out loud and puts the card on screen; nothing is confirmed by voice.
Task	Work handed to a person or to Cedar, made from a message or by Cedar when it is not sure.
Team memory	What Cedar knows about your organization, the same for everyone in it and your Cypress Manager. In Teach Cedar.
Teach Cedar	The tab where you set how far Cedar goes alone, teach team facts and manage corrections.
Thread	Replies under a message, one level deep.
Today	The first page: the brief, Cypress's numbers and the decisions that need you.
Two a day	Grove's rule for the lock screen, in Zen and Huddle alike: at most two interruptions a day, only when a deadline falls before your next brief, never in quiet hours. Kinds you turn on in On the lock screen come besides.
Watches	A rule level: Cedar tells you in the brief, and does nothing else.
Why Cedar said this	What Cedar read, what it went by, its checks, its model and time, for one answer.
Zen	One of Grove's two looks, set in Profile under How Grove looks: one private conversation with Cedar that holds your brief, your decisions and every answer. Your team and your Cypress Manager don't see it. The other look is Huddle. See Choose Zen or Huddle.