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Cedar and the agents

Who Cedar, Sakura, Sequoia and Sapele are in Grove, what they do on their own and what they never do, how fast and how they are checked, and what Cedar remembers.

TL;DRAI summary

This chapter explains how Cedar, your AI copilot, and other agents work within Cypress to automate tasks and help you make decisions. They can act on their own based on rules you set, but they never handle critical actions like changing prices or accepting offers below a floor.

Dive deeper:

For: Everyone in Grove

In Cypress, Cedar is a copilot that helps you on the page you are on. In Grove it works on its own: it watches Cypress for your organization, brings you the decisions with the work done, and runs the routines you allow. Three more agents share the work, each named on the cards it brings.

AgentRoleWhat it brings
CedarFleet AdvisorAnswers, the brief, tasks, team memory, the routines (playbooks)
SakuraSalesOffers, listings, cars gone cold
SequoiaMarketThe quarter's plans, this week's plays
SapeleClosingEach closing step in its deal lane, Deal Setup, reminders

What they do on their own

What an agent may do alone is set per rule in Teach Cedar, by an admin, a fleet manager or your Cypress Manager: Off, Watches (tells you in the brief), Asks (brings it with the work done, you confirm), Acts (does it and tells you after). Routines are grouped as playbooks, each with its steps, the rules it uses and how often it ran this week.

Playbooks: each routine with its steps, its rules and its runs this week

What they never do

  • Set or change a floor, accept or counter below the floor, confirm money received: these are People only, whatever the levels say.
  • Act on a card without your confirm, or confirm anything by voice.
  • Say something was accepted, sent or signed unless Cypress said so.
  • Guess. When Cedar is not sure, it makes a task for the person who can decide.

How they answer

  • From Cypress, as you. Every number, name and status comes from Cypress, read with your role: an agent sees what you can see, no more.
  • Short. One or two sentences, the recommendation then the number that matters; the card carries the detail.
  • Fast. About two seconds. Cypress works the facts out (which offer is oldest, how late a step is, the order to answer in), so the model phrases them instead of working them out. When the main model is busy, a stronger backup answers, more slowly.
  • Checked. Every answer goes through three checks (short, numbers from Cypress, no claims without proof), shown in Why Cedar said this. Cypress staff also benchmark Cedar on real questions before any change to its model, and review the answers worth a second look.

What Cedar remembers

LayerWhat it holdsWho sees it
The threadThe last messages of the conversation you are inThe thread's members
Your memoryWhat Cedar learned about you across threads (preferences, how you like answers)You, in Profile, with Forget all
Team memoryWhat Cypress says about your organization, and facts your team taughtEveryone in it and your Cypress Manager
LessonsCorrections Cedar follows, yours and your team'sYou, and your team for team lessons
Earlier conversationsSearched when you ask about something said beforeOnly rooms you are in